AWS Outage Impacting Searchspring Services

Incident Report for Searchspring Public

Resolved

Closing this incident

Posted Jun 14, 2023 - 07:23 MDT

Monitoring

AWS is reporting most of their services have recovered. We will continue to monitor for the next several hours and if needed will publish an update but all should be returning to normal.

Posted Jun 13, 2023 - 15:17 MDT

Identified

Amazon Web Services (AWS) is experiencing an issue that is impacting Searchspring services

* Shopify Customers using the New Shopify Connector are unable to index at this time.

Expected updates in 30 minutes

Posted Jun 13, 2023 - 14:46 MDT

This incident affected: Indexing.